Frequent Questions

Where is The Beard Struggle based?

The Beard Struggle was founded in 2015 in Vancouver, British Columbia, Canada, and is still headquartered there.

Where are The Beard Struggle products made?

Our beard oils, balms, butters, creams, washes and conditioners are still hand-made in small batches in our own facilities:

• Vancouver, Canada makes the products sold in the USA, Canada, Australia and New Zealand.
• London, United Kingdom makes the products sold in the UK, Europe and the rest of the world.

Electronics and apparel are made by specialist partners.

Where do orders ship from?

• USA orders ship from our warehouse in Dallas, Texas.
• Canada, Australia, New Zealand and Japan orders ship from Vancouver, Canada.
• UK orders ship from London, UK.
• Europe and rest of world orders ship from Köln, Germany.

The Texas and Köln locations are fulfilment warehouses. Products are not made there.

Who founded The Beard Struggle?

Faiysal Kothiwala founded The Beard Struggle in 2015. The first products were a beard balm and a beard oil. Since then we have served more than 500,000 customers.

Are your products cruelty-free?

Yes. The Beard Struggle is Leaping Bunny certified. Our products are never tested on animals, anywhere.

Is there a guarantee?

Yes. Every order is backed by our 90-day money-back guarantee. If you are not satisfied within 90 days of receiving your order, contact support@thebeardstruggle.com for a refund.